Last updated: April 30, 2026
These Terms of Service (hereinafter "ToS") govern the use of the PrintWearAI platform (hereinafter "the Service"), accessible at https://printwearai.com, published by OLB SPORTS OOD, a limited liability company under Bulgarian law, with registered office at 1 Todor Hadjistanchev Street, 1404 Sofia, Bulgaria, EU VAT number BG208208044.
The Service is a multi-tenant SaaS software offering a 3D configurator for the customization and ordering of printed textile equipment. Use of the Service implies full and unreserved acceptance of these ToS.
Access to the Service requires creating an account via the registration form. The Tenant guarantees the accuracy of the information provided and undertakes to keep it up to date.
Each account opens on the Free plan, without a credit card. Paid plans are billed monthly in advance, without commitment or with a 6, 12 or 24-month commitment at a reduced price; a commitment ends without automatic renewal and the account then returns to the Free plan.
Paid Plans are billed monthly or annually, by automatic debit via Stripe. Current rates are available on the pricing page.
The Tenant may cancel their subscription at any time from their workspace; termination takes effect at the end of the current period, with no pro-rata refund. No minimum term is required.
The Tenant undertakes to use the Service in compliance with applicable law. Strictly prohibited:
The Service and all its components (source code, design, trademarks) are the exclusive property of OLB SPORTS OOD. No license or right is granted to the Tenant beyond the right of use provided for herein.
The Tenant retains full ownership of their Tenant Content. PrintWearAI has a non-exclusive, limited license to host, process and display this Content in the context of providing the Service.
Generative AI features rely on the PrintWearAI vector AI API. Each generation consumes 1 AI Credit. Credits included in a Plan are reset at each billing cycle. Credits purchased in packs never expire.
PrintWearAI may temporarily suspend the AI feature in the event of abuse, budget saturation or third-party provider failure.
PrintWearAI commits to providing a service with a target availability of 99.5%. Planned maintenance operations may cause temporary interruptions, announced where possible.
The Enterprise Plan may benefit from an enhanced SLA, on request.
PrintWearAI cannot be held liable for indirect damages (loss of revenue, data loss, reputational damage). In any event, PrintWearAI's liability is limited to the amounts paid by the Tenant in the preceding 12 months.
The Tenant is solely responsible for the content they upload and for orders placed by their own customers via the configurator.
PrintWearAI may suspend or terminate an account in the event of a breach of these ToS, after a formal notice that has remained without effect for 7 days. In the case of a serious breach (fraud, illegal use), termination may be immediate.
Upon termination, Tenant data is retained for 30 days and then permanently deleted. The Tenant may request an export of their data during this period.
PrintWearAI reserves the right to modify these ToS at any time. Substantial changes will be notified by email at least 30 days before they come into effect.
These ToS are governed by Bulgarian law. Any dispute relating to their performance or interpretation falls under the exclusive jurisdiction of the competent courts of Sofia (Bulgaria).
In accordance with European Regulation Rome I (EC No. 593/2008) and Directive 2011/83/EU on consumer rights, Users residing in a Member State of the European Union retain the benefit of the more protective mandatory provisions of the law of their habitual residence, and may bring proceedings before the courts of that State.
For any questions: contact@printwearai.com